All of HubSpot's products are CAN-SPAM and GDPR compliant and it is our mission as a company to help businesses grow better with an inbound approach. I can assure that HubSpot is absolutely not in the business of unsolicited marketing and sales. However there is no way for our settings to distinguish this use of the word and we still ask that members be respectful at all times in accordance with the HubSpot Community Guidelines. Granted you were not addressing a fellow member but yourself. These terms are set by default - not by HubSpot. Regarding the abuse filters, we use a third party platform to flag and filter derogatory terms. The more detail you can provide the easier it will be for the support team to help and troubleshoot the behaviour. Can you please share any screenshots you can of the app confirming a connection. Can you confirm exactly what you mean by that as well as exactly how you installed the extension. You reference that the app / extension is telling you that you it's 'connected'. Hi apologies for my lack of detail above.
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